spacer
 

We would love to hear from you!  Tell us your favorite product, share a new way to play a game or provide any other feedback on our store or products. Feel free to use the space below to contact us with feedback and questions and we will do our best to get back to you within 24 hours.  

As we open more stores, we are looking for talented and dedicated sales people to add to our team. Please contact us with an intro about your experience and why you would be interested in joining us.

Please also contact us if you are interested in having Marbles: The Brain Store come and present a Brain Fitness 101 session customized for your company, school or organization.

 

Name:

 

Email address:

 

Message:

 

 

customer service

We hope you are happy with your purchase from Marbles: The Brain Store. If for any reason you are unsatisfied, please mail the item back to us within 30 days or return it to our store location.

For additional customer service inquiries, please call 1-877-527-2460.

Frequently Asked Questions
Here are some responses to some of our most often asked questions. Please feel free to contact us if you do not see your answer here.

What is brain fitness? Brain fitness is training your brain to keep it challenged, healthy and sharp. The Marbles approach to brain fitness is to provide games, books, puzzles and software programs that are engaging, challenging and fun. Our goal is to encourage you to learn something new and have fun while you're at it.

Do brain games really work? Research now shows that the brain has the ability to generate cells throughout life and that participating in new and challenging activities can help people maintain and improve cognitive function as they age. The games, books, puzzles and brain fitness software program offered at Marbles offer one type of cognitive stimulation. Such stimulation is an important element in helping to delay or prevent debilitating diseases such as dementia and Alzheimer's. There are even studies that show the impact of brain training on multi-tasking, attention, and mood for people of all ages. (See our research section to learn more)

How do you select your products? Our products come from over 100 different vendors. We try to find the most unique, highest quality brain boosting games, books, puzzles and software out there and bring them to you all in one place. To make sure our products are delivering a brain workout, we have brain health experts including neurologists, cognitive therapists, and scientists review each item.

I have a product idea. Who can I talk to? We would love to hear your ideas for new products. Please email newproducts@marblesthebrainstore.com.

How do I know what to buy? All of our products are divided into categories and subcategories by function. For example if you are looking for a word game, try our word skills section. If you are looking for something related to concentration and attention, try our memory or critical thinking categories. Also use our product description and brain health expert review in order to find about why we selected each product in our collections. Click here to find to browse a product guide that we have developed for each of these categories: Teachers/Educators, ADHD, Dementia Concerns, Unique Gifts by Age. Our general product guide in Brain Fitness 101 may be able to help you and feel free to email info@marblesthebrainstore.com or call 1-877-527-2460 to talk with a brain coach during our operating hours of our store.

Do you sell anything for kids? Yes! Many of our products are suitable for kids ages 5 and up. For specific recommendations by age check out our product guide for Teachers/Educators, or please email info@marblesthebrainstore.com or call 1-877-527-2460 to talk with a brain coach during the operating hours of our store.

Do you have products that are good for English as a Second Language or that have directions in a other languages? Yes, we do carry a variety of products that good for ESL students. We would recommend the Word Skills section as a place to start. In terms of products with directions in multiple languages please refer to our product guide called Other Language Instructions.

My dad is 70. Do you have anything for him? Definitely. Not only do we have many games and books that we think older adults will enjoy, many of our brain fitness software programs such as Posit Science Brain Fitness Program, Insight and Dakim, were designed for people who do not have prior experience using a computer. We also have some brain games that come in large print such as Jumbo Sudoku and Large Print Crosswords. Please email info@marblesthebrainstore.com or call 1-877-527-2460 to talk with a brain coach.

I'm a teacher. Do you have anything that would be good for a classroom setting? Absolutely. Many of our products are appropriate in the classroom. For children who struggle with attention and fidgeting, Tangle Therapy is an effective item. Our Genius Decks consist of different logic puzzles that can be effective ice breakers. Check out our product guide for Teachers/Educators.

I or someone close to me has been diagnosed with Alzheimer's disease or another form of dementia. Do you have anything to help me? Please know that we feel for each and every one of you whether you are the one inflicted or the caretaker. We do have products that can be used at various stages of the disease and recommend that you run our product assortment and suggestions by your health care provider since each individual may have different needs. Also, feel free to call our brain coaches at 1-877-527-2460 for a more tailored recommendation. Please refer to our product guide Dementia Related for a guide to what we offer. Also check out our Additional Resources Section for more information.

Can you prevent Alzheimer's Disease? Though there is no current cure, researchers are learning more about Alzheimer's every day, including ways to treat the disease or delay its onset as well as identifying risk factors that play a role in the likelihood of developing the disease. Your age, family history, genetics and general health may all offer clues to whether or not you are at risk personally. By answering a few questions about your medical history, your family's medical history, and your lifestyle, our Marbles Brain Health Barometer will help you identify your personal risk factors for developing Alzheimer's disease and other cognitive impairments. At the end of the questionnaire, you will see a tailored report including your risks and prevention strategy.

I or someone close to me has had a brain injury (including stroke). Do you have anything to help? We do have products that can be used various issues related to brain injury. Since each brain injury is unique we recommend that you run our product assortment and suggestions by your health care provider since each individual may have different needs. Also, feel free to call our brain coaches at 1-877-527-2460 for a more tailored recommendation. Please refer to our product guide Brain Injury Related for a guide to what we offer. Also please go to our

What is your return policy? We hope you are happy with your purchase from Marbles: The Brain Store. If for any reason you are unsatisfied, please mail the item back to us within 30 days or return it to our store location. For additional customer service inquiries, please call 1-877-527-2460.

Where are your stores located? We currently have four stores in the Chicagoland area - on Grand Avenue in downtown Chicago, at the Westfield Old Orchard Shopping Center in Skokie, on Lincoln Ave in Lincoln Square, and on Washington Ave in Naperville.

Are you going to expand? We hope so! We would love to see Marbles: The Brain Store across the country so that everyone has access the best brain games. If you have ideas about where we should go, please email info@marblesthebrainstore.com.

Are you franchising? Being open for only 1 year so far, we are not yet ready to franchise our store but would be interested to hear from you about your interest. Please contact lindsay@marblesthebrainstore.com with your questions.

Are you looking for new employees? We are always looking for enthusiastic sales associates that will join us a brain coaches in our stores. Please send a resume to our Director of Stores, rebecca@marblesthebrainstore.com. If you are inquiring about another position please send to info@marblesthebrainstore.com.

Do you ship internationally? Unfortunately at this time we cannot ship internationally. Please visit us again and we hope to be able to ship to you in the future.

 

 

Store Locations

Downtown Chicago
55 East Grand Avenue
(between Rush and Wabash)
Chicago, IL 60611

Store Hours
Monday-Friday: 10am-8pm
Saturday: 9am-8pm
Sunday: 11am-6pm
312-494-7769              Directions

Map

Old Orchard - Skokie, IL
4999 Westfield Old Orchard Shopping Center Suite F-15
(next to LL Bean, near Crate & Barrel)
Skokie, IL 60077

Winter Store Hours
Monday-Thursday: 10:00am-8:00pm
Friday-Saturday: 10am-9pm
Sunday: 11am-6pm
847-673-9000 Directions

Map

Lincoln Square
4745 Lincoln Avenue
Chicago, IL 60625

Winter Store Hours
Monday-Thursday: 10am-6pm
Friday-Saturday: 10am-7pm
Sunday: 11am-5pm
773-784-7991              Directions

Map

Naperville
123 S. Washington
Naperville, IL 60540

Winter Store Hours
Monday-Wednesday: 10am-5pm
Thursday-Saturday: 10am-6pm
Sunday: 11am-5pm
630-355-6250              Directions

Map

headquarters

213 North Racine Ave, Suite 201
Chicago, IL 60607
1-877-5-BRAIN-0 (877-527-2460)

info@marblesthebrainstore.com